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IT Services Knowledgebase

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  • Wireless

Wireless

  • Connect to Eduroam

  • Connect your Android Device to the Eduroam Wi-Fi

  • Connect your Apple iPhone or iPad to the Eduroam Wi-Fi

  • Connect your Apple macOS device to the Eduroam Wi-Fi

  • Connect your Chrome OS Device to the Eduroam Wi-Fi

  • Connect your Windows 11 device to Eduroam Wi-Fi

  • Guest Access to Eduroam Wireless

  • Printing & Reprographics
    • BPrint FAQ
    • Changing Print Options Before Releasing a Job
    • Common Printing Problems and Solutions
    • Convert a PDF to a JPEG for BPrint
    • Copying Physical Documents
    • How BPrint Scales Images
    • Introduction to the PrinterPool
    • Keep Security In Mind When Printing
    • Offsite Printing
    • Paying for your Printing and Copying
    • Printing Art Sketchbooks with Google Slides
    • Printing from Your Own Device
    • Printing on Acetate and Transparencies
    • Printing to the PrinterPool
    • Releasing a Print Job
    • Reprographics: ​1. Introduction to the New System
    • Reprographics: 2. Placing an Order
    • Reprographics: 3. Managing Your Orders
    • Reprographics: 4. Collecting Your Order
    • Reprographics: ‍5. FAQ
    • Scan to Google Drive Using an Android Phone or Tablet
    • Scanning to Google Drive and Email
    • Size Your Image for BPrint
    • Staple, Hole Punch and Choose a Tray when Printing on a Chromebook
    • Where are the College Printers Located?
  • Google Workspace for Education
    • Getting Started with Google Drive
    • Google Classroom - Comment Bank
    • Google Classroom - Manage Student Groups
    • Google Classroom - Topics
    • Google Drive - Sharing with Class Codes
    • Google Drive - Upload Files from an Apple iOS Device
    • Google Forms - Create a Self Grading Quiz
    • Google Forms - Sections & Logic Branching
    • Google Slides - Embed a Timer
    • Google Slides - Trim a YouTube Video
    • Google Tasks
    • Managing your Google Account Security
    • Monitor your Google Account Activity
    • Protect your account with 2-Step Verification
    • What is Google Workspace for Education?
  • Gmail
    • Confidential Mode
    • Create and Send Email
    • Customise your Gmail Inbox
    • Email Class Groups
    • Find Email using Search
    • Gmail on Android
    • Gmail on iOS
    • How do I add an attachment to an email?
    • How do I use Gmail?
    • Mailbox Access
    • My Folder List has disappeared, how do I get it back?
    • Setting up an Email Signature
    • Setting Up an Out of Office Message
    • Subscribe to the Staff College Calendar
    • Using Filters (Not Rules)
    • Using Labels (Not Folders)
    • Viewing your Email with the Preview Pane
    • What is my email address?
  • Security
    • How do I buy a new ID card?
    • How to Choose a Secure Password
    • How to Lock Your Device
    • How to Password Protect a PDF on a Chromebook
    • How to Password Protect a PDF on Windows and Mac
    • How to Password Protect a Word, Excel or Powerpoint file
    • How to Password Protect a ZIP File on Windows
    • Securing your Mobile Device
    • Why Do I Need an ID Badge?
  • Wireless
    • Connect to Eduroam
    • Connect your Android Device to the Eduroam Wi-Fi
    • Connect your Apple iPhone or iPad to the Eduroam Wi-Fi
    • Connect your Apple macOS device to the Eduroam Wi-Fi
    • Connect your Chrome OS Device to the Eduroam Wi-Fi
    • Connect your Windows 11 device to Eduroam Wi-Fi
    • Guest Access to Eduroam Wireless
  • Applications
    • Adobe Acrobat - Redact / Remove Information from a PDF
    • Adobe Creative Cloud home use
    • Adobe Photoshop - Scratch Disk Full
    • Adobe Premiere Pro - Adding your Footage to the V:\ Drive
    • Adobe Premiere Pro - Exporting a Frame
    • Adobe Premiere Pro - Importing Footage to Premiere Pro
    • Adobe Premiere Pro - Saving your Video Files to the V:\ Drive
    • After Effects CC - In A Nutshell
    • Edit and Convert PDFs with Acrobat Online
    • Microsoft Remote Desktop Services
    • Office - How can I disable Presenter View in PowerPoint?
    • Office - Preparing Powerpoint Documents to Convert to Google Slides
  • Classroom Technology
    • Using Chromecast to display your screen or presentation
    • Windows 10 - Duplicate or Extend Your Screen
  • File Storage
    • File Storage
    • Formatting External Storage Devices for Transport of Large Files
  • Mac OS
    • Finder - The Basics
    • Your Home Folder on Mac
  • Everything Else
    • Activate Your Account
    • How do I report a problem to IT?
    • Learn how to convert HEIC images to JPEGS on your iPhone
    • Q-XTRA DVSA Learning Zone Driving Theory Test Kit
    • Submitting a photo for your Barton ID
    • Troubleshooting Performance Issues with Your User Environment
    • What is Moodle?
    • Why is my computer so busy?
    • Windows 10 - Start Menu
    • Windows 10 - Task View & Multiple Desktops
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